With all the other options for medical care, we appreciate that you’ve chosen Lifetime Health as your Patient Centered Medical Home and placed your trust in our medical group. As you know, you are the most important person on your medical team. We want to make sure you know who the other members of your team are, and how they work for you. Here’s your Medical Home Team Lineup:nurses stock web

Primary care providers (PCP)

Your doctor, nurse practitioners and physician assistants are your primary care providers. They’re the health care team captains who lead the way to help you recover from injuries and illnesses, and work with you to develop plans to reach your health goals and help keep you healthy into the future.

Nurses and Clinical Support Staff

The nurses and medical assistants on your health care team support you and your primary care provider by gathering information about the reason for your visit, taking vital signs like height, weight, and blood pressure, and speaking with you about your conditions, medications and treatments, whether in the office or on the phone.

Patient Service Representatives

The staff at the front desk greet you, help check you in and out, update your information on file, and schedule appointments, whether you’re in the office, on the phone or request one through the patient portal.

Lifetime Health Pharmacists

An important part of your team, a Lifetime Health pharmacist has direct communication with your primary care providers about your medications. They can get quick answers to questions and check for any potential drug interactions. The Lifetime pharmacists can also work with you to make sure you understand how to take your medications and/or use devices such as insulin pumps and blood pressure cuffs.

Care Managers 

If you have a chronic condition such as diabetes or high blood pressure, this special team of nurses, social workers and other professionals work with you to manage the condition so you can get the most out of life. They will stay in touch with you to make sure you have follow-up appointments and needed exams or tests, as well as to help connect you to any other resources you may need.

Patient Account Representatives

The patient account representatives are here to help you understand your insurance coverage, answer questions you may have about your account, and make payment arrangements if needed.

Medical Specialists

Lifetime Health has a variety of medical specialists within the group who can coordinate care with your physician. Your health care team can also refer you to specialists in the community and work with them to help manage your care.

You may not work directly with all members of the health care team, but they’re all available to you to make sure you have the best experience possible with Lifetime Health!