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Care Connection Program Awarded

Lifetime Health Medical Group’s Care Connection Program was recently honored in the Rochester Business Journal’s annual Health Care Achievement Awards in the “Health Care Innovation” category.

The goal of the award-winning program, which operates in both the Rochester and Buffalo regions, is to improve the overall quality of patient care and utilize medical services in a cost-efficient manner. The program’s care coordinators “connect” patients to their primary care doctors and specialists and link them to community health resources to assist them in managing and understanding their medical needs. Implemented in 2009, this was the first coordinated care program of its kind in the Rochester and Buffalo regions. In 2010, the program “connected” with 2,040 patients whose medical needs called for enhanced coordination.

“The program reflects the mission and vision of our organization and our guiding principle of ‘Patients First,” says Julie Grossman, Care Connection Program manager.

According to the RBJ, the Health Care Innovation Award honors a company or individual primarily responsible for a discovery in medical science or for development of a procedure, device or treatment that can save lives or improve the quality of life for a large number of people. Since the program’s inception there has been a measurable and consistent improvement in quality and reduction in the overall cost of care.

Pictured at right: The Care Connection team at the award ceremony. Pictured L to R are: Julie
Grossman, RN, Debbie Gangarossa, RN, Tim McQueen and Corrine Silver, RN. Not pictured: Janet Young, RN